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FAQ

Shipping:

  • Shipping Inside of Australia will be applied at checkout.
  • Shipping Outside of Australia - Please contact us (this will incur an added cost).
  • Shipping within Australia 4-9 days (This also may be affected by public holidays)
  • Shipping outside of Australia will have to be calculated based on the destination (customs, etc.)
  • At the moment we do not offer express, if it is critical that you have it express - Please contact us ASAP and we will see what we can do (this will incur extra costs)

Returns:

  • If there is a problem with your product please contact us.
  • Including photos while reporting a problem will be greatly appreciated. 
  • If the problem is assessed and we find that it is an obvious fault of our own we will do our best to send you a replacement as soon as possible. 
  • If this item is no longer available we will have to discuss the issue further, most of our products are easily reprinted so replacements are preferred over refunds.
  • If the basis of your return is that you did not 'enjoy' the product, we are not a library and may not accept your return. 
  • If your problem is seen as legitimate, then an agreement may be met and if so, we will discuss the terms of your exchange (which may include returning the product to us).

Payments:

  • We have a PayPal account linked to this site. 
  • We prefer this means of transaction as it is easier to organise and keep track.
  • If you do not have a PayPal please message us so we can try to help you make other arrangements.
  • The payment that we receive from this site is not for our own personal gain, it is to cover the costs of printing, shipping, etc.
  • Zine and design production and shipping is time consuming and expensive, we are not doing this for profit but for the love of creating and sharing. 

Questions:


ContentsNewMediaClub: 
Creative Editor & Design Lead - Madelene Start
Curator & General Social Media Liaison - Genevieve Devereaux

Special Thanks to all our contributors!